We talk to Ricardo Gonzalez about cultural mastery. This conversation is important for all interpersonal communication because every person has their own micro-culture. Cultural tolerance is not enough. In this conversation we aspire to a higher goal: endearment.
1:54 - Ola.
2:14 - growing up in a bicultural home.
3:48 - 26 siblings!
4:13 - identity and identification.
5:28 - finding purpose in the pain.
9:35 - cultural identity crisis.
10:58 - what culture is and how it forms us.
11:42 - culture is.
13:06 - 5 components of culture.
13:20 - everyone got to where they are at honestly.
14:03 - where food fits into culture.
16:17 - iceberg model of culture.
17:14 - how can we become more aware of how our culture shapes us?
18:44 - cultural mindset and skillset.
19:47 - culural competency level.
22:36 - the six stages of cultural mastery.
25:42 - the six stages of cultural mastery really works.
27:19 - balance between hand and heart.
29:23 - diversity and inclusion departments are a symptom of a bigger problem.
30:14 - everyone has a micro-culture.
30:41 - the elements of cultural education.
31:06 - education starts with curiosity and humility.
33:03 - I can touch your soul by talking about food.
35:35 - overcoming the fear of engaging with people.
37:00 - mexican pool hall PhD.
39:47 - relationships are critical for business.
41:18 - is it helpful to call out cultural offensiveness?
43:44 - healthy leadership.
44:43 - cuddling people in rather than calling out.
46:48 - how Ricardo become more open and accepting.
47:55 - everyone is on a journey in this process of transformation.
48:45 - pride and fear can be what holds us back.
49:45 - closing remarks.
More detailed show notes can be found at: https://candourpodcast.com/ricardo-gonzalez/